QHDC wanted to overhaul their web/online order management system to achieve the following objectives:
QHDC provides Shopping Trolleys, Shopping baskets, Materials Handling Equipment and Accessories across Australia, New Zealand and the Pacific Islands. For over 35 years shopping trolleys have been QHDC’s flagship product with Australia’s largest retail groups among its customers. A growing business meant QHDC needed a more comprehensive management system. MYOB EXO offered the integration and better inventory management that would supercharge its growth.
The existing online system was designed for a much smaller business. So, while it had suited the company at first, the system began to hinder efficiency as QHDC expanded.
As the business continued to grow, it was time for a change.
Without up-to-date data on stock information, it was difficult to ensure they weren’t under or over ordering. This inefficiency increased costs across the business and affected the final price offered to clients. Sales people were also lacking anywhere-access to up-to-date, accurate inventory information.
This, plus data duplication, meant potential for errors quickly began to undermine the business.
After looking at a number of options, we proposed to integrate WooCommerce with MYOB EXO.
Being a modular system, It was an ideal choice as we could scale and extend its rich set of features.
With an active community of developers supporting Wordpress & WooCommerce development, we knew we could provide an easy to use yet comprehensive solution for QHDC's needs.
The big selling point was WooCommerce's flexibility. It allowed for Dynamic SKU's, Tiered Pricing, Multiple shipping methods and advanced analytics.
"WooCommerce + MYOB EXO solution is fast, secure, and easy to use."
MYOB EXO’s integration with WooCommerce has dramatically improved QHDC’s stock control. With timely access to data, the sales team is bringing in far more completed sales, without a reduction in profit margins.
WooCommerce also provides an extensive set of analytics displayed in a clear and intuitive interface
With most manual work eliminated, QHDC can focus on driving sales and growth.
"MYOB EXO + WooCommerce is the perfect combination to integrate your ERP solution with eCommerce."
"We just needed better inventory control and seamless integration with MYOB EXO – the previous system just couldn’t do that."