Terms and Conditions

1. Acceptance of Terms

Myriad Solutionz owns and operates myriadsolutionz.com. These Terms and Conditions govern your access to and use of our website.

By using this website, you agree to these Terms and Conditions, our Terms of Use, and our Privacy Policy. You must not use the website for any unlawful purpose or in any way that these terms prohibit.

If you do not agree with these terms, stop using the website immediately.

In these terms, “you” refers to an individual or, where applicable, an organization that accesses the website or uses our products and services.

2. Payment Terms

2.1 Invoices and Payment Deadlines

Unless we agree to different terms in writing or publish special terms on our website, Myriad Solutionz may invoice the buyer for the net amount due when we dispatch the goods or afterward.

The buyer must pay the price for the services or products by the date stated in the quotation or contract. If the contract does not specify a payment date, the buyer must pay within 10 days of the invoice date.

This payment deadline applies even if delivery has not taken place or ownership of the service or product has not transferred to the buyer. Payment deadlines form an essential part of the contract.

We issue payment receipts upon request.

2.2 Liability for Loss or Damage

Except where these conditions expressly provide otherwise, Myriad Solutionz will not be liable for representations, implied warranties, conditions, or other terms that the law or contract does not expressly establish.

To the extent permitted by law, we exclude liability for direct or consequential loss or damage arising from the supply, use, or resale of goods. This includes lost profits, costs, expenses, and claims for compensation, whether negligence or another cause leads to the loss.

2.3 Buyer Responsibilities

The buyer must comply with all applicable laws and regulatory requirements when using or reselling products or services.

Unless the packaging or product labels provide instructions, the buyer must follow the relevant directions from Myriad Solutionz and applicable government or regulatory authorities for storage and handling.

The buyer must compensate Myriad Solutionz for liability, loss, or damage resulting from the buyer’s failure to meet these responsibilities, subject to applicable law.

3. Buyer Default

If the buyer fails to pay by the due date, Myriad Solutionz may take the following actions, without affecting any other rights or remedies available to us:

• Cancel the order or suspend further deliveries to the buyer.

• Apply payments received to any services, products, or goods supplied under contracts between the buyer and Myriad Solutionz, even if the buyer has requested a different allocation.

• Charge interest on overdue amounts at 18% per year above the applicable bank base rate, or another rate notified by Myriad Solutionz. This interest may apply before and after judgment until the buyer pays the full amount. We treat any part of a month as a full month when calculating interest.

Any action under this section remains subject to applicable law.

4. Cancellation and Refund Policy

4.1 Requests Within 30 Days

If the client stops a project and requests a refund within 30 days of the project start date or first payment date, whichever comes earlier, we calculate the charges based on the work completed.

We charge for completed work at the hourly rate stated in the contract’s termination clause. If the contract does not state a rate, the rate is USD 15 per hour.

We deduct these charges from the initial payment and return any remaining balance to the client.

If the completed work exceeds the value of the initial payment, the client must pay for the additional work at the applicable contractual rate or USD 15 per hour if the contract does not specify a rate. We release the code to the client after receiving the outstanding payment.

The client must submit a written refund request within the applicable 30-day period. No refund will be considered under this clause if the client misses that deadline.

4.2 Project Closure and Outstanding Payments

We do not consider a project closed or void until the client has cleared all agreed payments.

4.3 Delays Caused by Missing Information

The client must provide the information and materials we need to complete the project on time.

We do not accept refund claims based on delays or incomplete work caused by missing information, late responses, or poor communication from the client, subject to applicable law and the contract.

4.4 Charges for Work Already Completed

We do not refund charges for services we have already provided.

If the client is dissatisfied with any part of the work, the client must notify our Sales team within 48 hours and request a review or discount for the affected work. We may not consider requests submitted after this period.

4.5 Incomplete Project Information

The client must provide complete and accurate project information at the start of the project.

If the client provides incomplete information or fails to share required details, Myriad Solutionz will not be responsible for delays or failures caused by that omission. Any related delivery or refund commitments remain subject to the contract and applicable law.

4.6 Delivery Delays and Compensation

We do not provide compensation for delivery delays unless the parties have signed an agreement that includes a penalty clause for late delivery. This clause remains subject to applicable law and the terms of the relevant contract.

5. Refund Process

We return refunds through the following methods:

• Credit card payments: We return the refund to the original credit card account. The amount may take up to six business days to appear, depending on the payment provider.

• Cheque or money order payments: We issue the refund by cheque or bank transfer.

The refund method and processing time may depend on the original payment method and the relevant financial institution.

6. General Terms

6.1 Assignment of Contracts

The buyer may not transfer the benefits of a contract to another party without the written consent of Myriad Solutionz.

6.2 Governing Law and Jurisdiction

Indian law governs these Terms and Conditions, subject to applicable legal requirements.

The United Nations Convention on Contracts for the International Sale of Goods, adopted in 1980, does not apply unless the parties expressly agree otherwise in writing.

Any legal action or proceeding relating to these Terms and Conditions will be brought before the competent courts or tribunals in Ahmedabad, Gujarat, India, subject to applicable law.

6.3 Software Ownership and Third-Party Rights

Myriad Solutionz retains ownership of intellectual property in software we develop, unless a written agreement states otherwise.

For third-party software, scripts, or other materials, the original owner retains the applicable rights. The buyer must ensure that any use or reproduction complies with the relevant licence and applicable law.

Myriad Solutionz is not responsible for copyright issues arising from the buyer’s unauthorized use or reproduction of third-party materials, subject to applicable law.

6.4 Exclusive Ownership of Custom Development

If the client requires exclusive ownership of custom-developed software, the client must request this before the project begins.

We will assess the request and include the applicable ownership terms and pricing in the agreement. Standard projects may include reusable components, third-party scripts, or materials that cannot be transferred exclusively to one client.

6.5 Software Copies and System Damage

Unless the contract or applicable licence permits otherwise, the client may make one copy of the software for backup purposes only.

To the extent permitted by law, Myriad Solutionz will not be liable for damage to the client’s computer system arising from the client’s use of the software.

6.6 Payment Authorization

Myriad Solutionz, acting as a merchant, will not be liable for loss or damage resulting from a payment authorization decline caused by the cardholder exceeding a limit agreed between the merchant and its acquiring bank, to the extent permitted by law.

6.7 MENA Region Pricing

The prices listed above do not apply to the MENA region. Please contact Myriad Solutionz for pricing applicable to that region.

7. Changes to These Terms

Myriad Solutionz may update the terms, conditions, and notices that govern its website and services. We recommend that visitors review this page periodically for changes.

7.1 Authorized Representations

Our employees and agents cannot make binding representations or claims about goods or their ownership unless an authorized representative of Myriad Solutionz confirms them in writing.

By entering into a contract, the buyer acknowledges that they have not relied on representations that Myriad Solutionz has not confirmed in writing. This clause applies to the extent permitted by law.

7.2 Errors and Omissions

Sales literature, quotations, price lists, order confirmations, invoices, and other documents may contain typographical, clerical, or accidental errors or omissions.

Myriad Solutionz may correct these errors, subject to applicable law and any binding contractual obligations.

7.3 Order Acceptance

Submitting an order does not mean Myriad Solutionz has accepted it. We accept an order only when an authorized representative confirms acceptance in writing.

7.4 Product Specifications

The specifications for goods are those stated in the relevant sales documentation.

Myriad Solutionz reserves the right to change product specifications, subject to applicable law and any binding contractual commitments.